16 - Donation Guidelines

• 17.1 - Donations will only ever go to the funding of the FiveM server-related costs.

• 17.2 - Refunds are given at the discretion of the server owner.

• 17.3 - Refunds will not be issued if: A) no attempt was made to resolve the issue by the customer/player B) the customer/player failed to contact the staff for assistance C) any mod or script causes performance issues for the server i.e. lag or crashing or denial of service D) an action was taken by the customer/player that results in a server ban E) the server rules are violated F) the player is banned from the server G) the customer/player has a change of mind.

• 17.4 - Donator Perks can be redeemed by doing /redeem tebex-id in game. You will need to wait up to 10 minutes after purchase before you can redeem.

• 17.5 - Using the donator ped changer menu has the following restrictions: A) You are to create a new character if you wish to use the menu to commit crime. You cannot use your already existing character unless it looks so similar that a RP reason could be used (gained a lot of weight, got a tan, etc). You can't use the excuse I got plastic surgery to explain why you look completely different to usual. B) Using it to change your character's appearance to avoid the consequences of your actions is not allowed. The purpose of it is to give you options to dress your character up other than the usual customisation, not to powergame or fail RP.